Effective Date: 01/04/2026
At dhoti.net, we strive to ensure customer satisfaction.
1. Order Cancellation
- Orders can be cancelled before they are shipped.
- Once shipped, cancellation is not possible.
2. Returns
- Returns are accepted only if the product is defective, damaged, or incorrect.
- We can’t accept the reason of return because of shipping delays.
- You must notify us within 3 days of delivery.
3. Refunds
- Approved refunds will be processed to the original payment method.
- Refunds may take 5–10 business days depending on your bank/payment provider.
4. Non-Returnable Items
- Used or washed products
- Items without original packaging
- Customized or altered products
5. Contact for Returns
Phone : +91 9444467474
Please include:
- Order number
- Description of issue
- Photos (if applicable)